Who We Are (Company Overview)

Founded in 1935, Heaven Hill is the largest independent, family-owned and operated producer and marketer of distilled spirits.

By producing some of the most sought-after spirits, we’ve curated a diverse portfolio with a little something for everyone. Heaven Hill has built a legacy of award-winning bourbons, including Evan Williams, Elijah Craig, Larceny, Henry Mckenna and Parker’s Heritage. Additionally, we produce well known spirits, such as, Deep Eddy Vodka, Black Velvet Canadian Whiskey, Hpnotiq, Lunazul Tequila, Carolan’s Irish Cream, Admiral Nelson’s Rum and Burnett’s Vodka. We’re proud of the spirits we’ve crafted through generations and honored to have our dedication recognized.

With an eye towards the future, we aim to develop a diverse, equitable and inclusive team that will drive our growth for generations to come. Want to learn more? Check out our environmental and sustainability plans!

Join the Heaven Hill family and discover a future of new opportunities!

What the Role Is

Escort individuals or groups on sightseeing tours or through places of interest, such as at Heaven Hill Distilleries’ Heaven Hill Bourbon Experience. This position is specifically responsible for hosting our guided walking tours and tastings while providing information about our products, heritage and industry.

How You Will Spend Your Time?

  • Divulge information that keeps the guests focused on the topic of interest while highlighting the visual artifacts and other offerings.
  • Describe tour points of interest to group members, and respond to questions
  • Escort individuals or groups on sightseeing tours, or through places of interest such as public buildings, visitor centers, etc.
  • Act as an educator by providing unique and important facts to inform the visitor’s curiosity.
  • Monitor visitors’ activities to ensure compliance with establishment or tour regulations and safety practices
  • Provide directions and other pertinent information to visitors
  • Greet and register visitors, and issue any required identification badges or safety devices
  • Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites
  • Research various topics, including site history, environmental conditions, and client’s skills and abilities to plan appropriate expeditions, instruction, and commentary
  • Select travel routes and sites to be visited based on knowledge of specific areas
  • Drive motor vehicles to transport visitors to establishments and tour site locations
  • Working in our retail store and light janitorial duties
  • All other duties as required

Who You Are…

  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Knowledge of historical events and their causes, indicators, and effects on heritage and culture
  • Excellent oral communication skills with the ability to talk to others to convey information effectively
  • Service Orientation – actively looking for ways to help people
  • Basic knowledge of Microsoft Office software including Excel and Outlook
  • Ability to work in a team and be a self-starter
  • High School Diploma or equivalent
  • · Previous work-related skill, knowledge, or experience

Location

Bardstown, KY