What the Role Is

The Customer Invoicing Manager is responsible for the oversight of the customer invoicing team and the quality assurance of the invoicing process with a focus on improving and automating processes.

How You Will Spend Your Time?

Manage a team responsible for creating invoices and working with customers to resolve billing issues
Manage intercompany invoice process
Investigate potential billing errors including pricing and coding errors

Maintain customer price lists working closely with FP&A for updates
Document standard operating procedures and policies for billing processes
Liaise cross-functionally to resolve issues and amend processes
Work closely with Collections Department to resolve issues related to short or missed payments
Work closely with accounting to ensure proper cutoff at month end

Coordinate with Master Data to manage processing of credits related to inventory returns
Lead company effort to standardize and centralize customer invoicing functions
Lead Shared Service functions
Assistance with year-end financial audit
Manage integrations for Mergers and Acquisitions

Assist on special projects as needed
Other duties as required

Who You Are…

Bachelor’s Degree in Accounting, Finance, Business, or related field, or may substitute a combination of education and equivalent years of work-related experience
Minimum 3+ years Customer Invoicing and/or general accounting experience
Knowledge of billing and collections procedures
Experience optimizing workflows
Experience in multicurrency and currency translations
Experience managing a team
Working knowledge of ERP systems
Excellent analytical, critical thinking and problem-solving skills
Ability to interact effectively with internal and external contacts, displaying a keen sense of teamwork
Strong oral and written communication skills
Ability to think ahead with strong attention to detail and accuracy
Ability to multi-task and successfully meeting routine deadlines
Advanced proficiency in Microsoft Office, primarily Excel

Valued but not Required Skills and Experience:

Experience working with IFS
Experience in the spirits industry

Physical Requirements

While performing duties of job, employee is occasionally required to stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Employee must occasionally lift and/or move up to 10 pounds.

Benefits

Paid Vacation
11 Paid Holidays
Health, Dental & Vision eligibility from day one
FSA/HSA
401K match
EAP
Maternity/Paternity Leave