What the Role Is

The Customer Invoicing Manager is responsible for the oversight of the customer invoicing team and the quality assurance of the invoicing process with a focus on improving and automating processes.

How You Will Spend Your Time?

  • Manage a team responsible for creating invoices and working with customers to resolve billing issues
  • Manage intercompany invoice process
  • Investigate potential billing errors including pricing and coding errors
  • Maintain customer price lists working closely with FP&A for updates
  • Document standard operating procedures and policies for billing processes
  • Liaise cross-functionally to resolve issues and amend processes
  • Work closely with Collections Department to resolve issues related to short or missed payments
  • Work closely with accounting to ensure proper cutoff at month end
  • Coordinate with Master Data to manage processing of credits related to inventory returns
  • Lead company effort to standardize and centralize customer invoicing functions
  • Lead Shared Service functions
  • Assistance with year-end financial audit
  • Manage integrations for Mergers and Acquisitions
  • Assist on special projects as needed
  • Other duties as required

Who You Are…

  • Bachelor’s Degree in Accounting, Finance, Business, or related field, or may substitute a combination of education and equivalent years of work-related experience
  • Minimum 3+ years Customer Invoicing and/or general accounting experience
  • Knowledge of billing and collections procedures
  • Experience optimizing workflows
  • Experience in multicurrency and currency translations
  • Experience managing a team
  • Working knowledge of ERP systems
  • Excellent analytical, critical thinking and problem-solving skills
  • Ability to interact effectively with internal and external contacts, displaying a keen sense of teamwork
  • Strong oral and written communication skills
  • Ability to think ahead with strong attention to detail and accuracy
  • Ability to multi-task and successfully meeting routine deadlines
  • Advanced proficiency in Microsoft Office, primarily Excel

Valued but not Required Skills and Experience:

  • Experience working with IFS
  • Experience in the spirits industry

Physical Requirements

While performing duties of job, employee is occasionally required to stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Employee must occasionally lift and/or move up to 10 pounds.


  • Paid Vacation
  • 11 Paid Holidays
  • Health, Dental & Vision eligibility from day one
  • 401K match
  • EAP
  • Maternity/Paternity Leave